After-sale service
1.Maintenance service
For all the terminal units, Ethernet switch, and other products, Lycom promises 18-months maintenance for free and maintenance for life; 
For these network products in the free maintenance regulations in the maintenance card, we provide free maintenance services within the whole country. 
For those not in the free maintenance regulations, we provide fee-cost maintenance service.
For the products of stopping production, Lycom will preserve several products for failure exchange and maintenance.

2.Technology support
Technology support for life: Free call and E-mail technology supports for each sold network products for life.
Software upgrade for life: Provide upgrade software form E-mail or download all version in webside.

If you have any suggestions or question for us.Please contact us.